The Health Ministry published its National Patient Experience Survey on Tuesday, ranking general hospitals across Israel based on patient satisfaction during admissions between November and March, the height of the war in Gaza.
According to the survey of more than 11,000 adult patients and companions, smaller community hospitals led the list, while several larger institutions, mainly in the North and Center, fell behind. The ministry said the survey is intended to measure patient satisfaction and guide improvements in care.
This is the fifth national survey of its kind since 2014. Interviewers conducted phone surveys within two weeks of discharge among respondents aged 18 and older who had been hospitalized for at least two nights. For the first time, companions were included in the survey, accounting for 11 percent of respondents.
Top Israeli hospitals and those falling behind
Laniado Medical Center in Netanya ranked first with 88 percent overall satisfaction. It was followed by the Scottish Hospital in Nazareth at 87 percent, then the Holy Family Hospital in Nazareth, Mayanei Hayeshua Medical Center in Bnei Brak, and Yoseftal Medical Center in Eilat, each at 86 percent. Among tertiary hospitals, Soroka University Medical Center in Beersheba led with 85 percent, placing it among the top five overall.At the lower end were Barzilai Medical Center in Ashkelon at 79 percent, Wolfson Medical Center in Holon and Shamir Medical Center (Assaf Harofeh) at 78 percent, Galilee Medical Center in Nahariya at 77 percent, Hillel Yaffe Medical Center in Hadera and Hadassah Mount Scopus in Jerusalem at 75 percent, and at the bottom, Baruch Padeh Medical Center Poriya with 74 percent.
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